Visiting Helpers is a non-traditional home care support service focused on empowering family caregivers. While the business is registered as a home care agency, we do not provide direct in-home caregiving services (unless through family caregivers via Home Help or respite care for the Home Help clients on special occasions). Instead, our scope includes:

1. Family Caregiver Support Services

   • Education & Training: We provide workshops, online guides, and live sessions on topics such as:
     • Home safety
     • Alzheimer’s and dementia education
     • Medication management
     • Understanding new or chronic diagnoses
     • Navigating Medicaid and financial support
   • Support Groups: Moderated peer-to-peer support through online groups with resources, Q&A threads, and guided discussions.

2. Payment Help Services

   Help family caregivers get paid through the Michigan Home Help Program and 3rd party companies.

   • We assist eligible families in applying for and managing Medicaid Home Help benefits so they can get paid for caring for loved ones at home.
   • We assist eligible families in getting paid through other 3rd party companies like Veterans Aid and Attendance or Medicare Advantage plans.
   • We only staff family caregivers, not general caregivers or CNAs.

3. Senior Placement Services

   • We guide families through identifying and selecting the most appropriate care setting (Independent Living, Assisted Living, or Memory Care).
   • We coordinate tours, compare pricing, and handle placement logistics.
   • We are compensated via referral/placement fees from the receiving facility (not the family).

4. Ancillary In-Home Services

   These are limited in-home services we offer only as consultative, educational visits, not ongoing care:

   • Home Safety/Fall Risk Assessments: One-time visits to identify risks and provide written recommendations.
   • Medication and Equipment Education/Setup: Non-clinical guidance to help families understand prescriptions and set up reminders or pill organizers.
   • New/Chronic Diagnosis Consults: One-time sessions to explain care implications, next steps, and what to watch for.